Many of the postings I have done have a light, fun, and informative flavor, which is the whole purpose of this blog. However, summer storms can be quite serious and thus, this posting is meant to provide you with helpful and possibly life saving information.
Ready America is a national public service advertising (PSA) campaign designed to educate and empower Americans to prepare for and respond to emergencies including natural and man-made disasters. Their website, www.ready.gov/america/getakit/familyneeds.html , provides terrific information about emergency preparedness. I urge you to visit their site to create an emergency kit for your household. Ready America provides a detailed list of suggested items for your kit, some of which include:
• Enough water to last at least three days for family members and pets
• Extra medications
• Contact lens supplies and/or extra glasses
• Whistle to signal for help
• Moist towelettes, toilet paper, garbage bags (for personal sanitation)
Another item that Ready America suggests you keep in your emergency kit, in a portable, waterproof container, is a copy of your insurance policy as well as other important family documents such as identification and bank account records.
In the event you do experience a loss here is what you can expect:
The Claims Process: Report damage as soon as possible. If the damage you have sustained is from an area wide storm, such as a severe hail storm, it is likely you will not reach a “live” person when you call our office due to the volume of calls we will be receiving. In that case, when prompted by the answering machine, please leave your name, phone number, and description of the item damaged, such as the address of location damaged or the year, make and model of a specific automobile. Rest assured we will submit your claim as quickly as possible based on your detailed phone message!
The Time Frame: You should be contacted in a day or two by your company who will provide further instructions and aid in the settlement of your claim. If you are not contacted within three days, please call our office right away so we may assist in this process.
Your Duties: Take necessary precautions to protect the property from further damage or potential liability situations, however, do not make any repairs until authorized by the insurance company. Keep, do not throw away, any damaged items! Keep copies of any documents that may be important to settling your claim, such as police reports, receipts, or notes of conversations. Please respond promptly to any communication you receive from the insurance company or our office and be sure to cooperate fully with any requests.
Our Duties: One of the most important reasons you do business with me and our agency is the assistance I am able to provide once have suffered a loss. Please feel free to call me at any point in the claims process as I am here to help you in any way I can!